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FAQ

Frequently Asked Questions

We are using DHL – TNT Express
Goldcar Keys reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.

We usually arrange delivery within 1-3 business days (except holidays and national days).

Yes, you can as we will provide you URL with tracking number, you can also track your order with your Order ID and Billing email in Track Your Order. All our shipping couriers provide tracking.

All credit/debit card details and personally identifiable information are stored, and the information will NOT be sold, shared, rented or leased to third parties.

For information on returning an item, please click here Refund & Cancellation Policy

We will refund your money directly after received back the products and we can send you replacement or the correct one in case of wrong supplied.